Credit Card Processing Fees & Rates Explained

Complaints about Intuit are generally related to its other business products, including TurboTax and QuickBooks Online, but some complaints say customer service failed to resolve users’ issues. Blueprint is an independent, advertising-supported comparison service focused on helping readers make smarter decisions. We receive compensation from the companies that advertise on Blueprint which may impact how and where products appear on this site.

Pay bills on time, every time

You won’t be able to use the QuickBooks GoPayment mobile POS app and reader to take in-person payments, however. With QB Money, you also cannot key in credit card payments manually, automate recurring invoices, or access QuickBooks accounting features. QuickBooks has both an online version and a desktop version, and there are pros and cons for each.

Record payments toward bills

While many users complain about the quality of QuickBooks merchant services support, I can say that Intuit’s customer service is quite streamlined. The QuickBooks Payments FAQ is enough to answer most basic questions, with phone support available if you prefer to talk to real people. The QuickBooks Card Reader accepts both contactless and EMV/chip transactions and connects to your phone or tablet via Bluetooth. You can also use it as a virtual terminal with QuickBooks Desktop using a USB cable. When you sign up for QuickBooks Payments, Intuit will give you your own merchant account with soft monthly and per-transaction limits.

How do I contact QuickBooks Payments’ customer service?

In addition to monthly and per-transaction fees, Intuit charges a $25 chargeback fee if your customer disputes a charge. These are not introductory prices, and they remain the same after the first term. And each plan includes a 30-day free trial of QuickBooks Online, which grants access to Intuit Payments. However, Intuit has a 1.2 out of five-star rating on TrustPilot and an average user review score of 1.09 out of five stars on the Better Business Bureau (BBB) website.

QuickBooks Online and QuickBooks GoPayment

Entering your income and expenses gives a more complete picture of your business and profit. Compare QuickBooks and NetSuite to see how each platform aligns with the unique demands of your business. Get set up to sell in person, online, over the phone, or out in the field — no training required. Desktop Enterprise helps you keep the cash flow coming with ways to speed up how you get paid. Bankrate has partnerships with issuers including, but not limited to, American Express, Bank of America, Capital One, Chase, Citi and Discover.

But these are complaints from actual users, and the lack of some features might be a deal-breaker for other merchants. Note that higher-volume sellers exceeding $7,500 in sales per month may be offered custom rates. Tell us how you take payments today to find out how much you could save by switching to QuickBooks. Banking services provided by our partner, Green Dot Bank, member FDIC.

But the aggregate fee percentage is NOT the same thing as an effective rate. Negotiate them down to an interchange plus structure at 0.15% + $0.15 per transaction. I’m using this to simply illustrate the fact that the pricing advertised by QuickBooks is not set in stone and it’s definitely up for negotiation.

Select ‘Sent Payments’ to see the date the payment was processed, the payment method, the payment amount, and other details of the payment. Send your customers a simple link they can use to pay on the spot, wherever they are. You’ve now mastered how to receive payment in QuickBooks Online.

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Create an account and complete an application for banking and payments. If approved, you can start accepting payments through QuickBooks Money. We weigh each section differently to calculate the total star rating.

  • Processing credit cards is an inevitable part of business.
  • Tipalti pricing starts at $299 per month for the platform fee.
  • You can sign up with a QuickBooks, TurboTax or Mint account, or create a new account to get started.
  • You’ll also be able to send, receive, and track invoices.
  • It doesn’t take magstripe payments, but this isn’t much of a problem these days.
  • Payments get deposited automatically making it easier to plan and predict your cash flow.
  • PayPal also does not require a monthly fee for an account, whereas Intuit Payments does.

These totals and the monthly Payments plan that you choose will vary widely by business type and size. One of the GoPayment app’s greatest strengths is its simplicity. Businesses can log into the free mobile POS app using their QuickBooks accounting information, and they intuit payment network fees don’t need a card reader to start processing keyed-in transactions on the go. For businesses that only need a mobile POS solution occasionally, the app plus card reader is a low-commitment, affordable option.

  • If you’re not sure you want to commit to using QuickBooks Online as your accounting software, then you may prefer alternative payment processing companies such as Stripe or PayPal.
  • If you have five employees who need to track time and only two who need access to other features in the software, you can still use the Essentials plan without upgrading to the Plus plan.
  • If you need to key cards in manually or track in-person payments, you can download the QuickBooks GoPayment app on its own, or download it and sync it to QuickBooks Online to do accounting.
  • All in all, the company is well-suited to the needs of its target audience—but if you don’t need QuickBooks accounting features, QuickBooks isn’t the best choice for taking in-person payments.
  • So at a quick glance, you might look at this and think you’re getting a really good rate.

However, non-QuickBooks users may be better served by checking out the best credit card readers for small businesses for a more full-featured mobile payments solution. There is an option to do a free 30-day trial for the first month, but then you’ll pay the standard price starting the second month. We collect extensive data to narrow our best list to reputable, easy-to-use products with stand-out features at a reasonable price point.